Before you book

A few useful answers.

How quotes, photographs and cleaning with Auburn work.

Do both cleaners attend every booking?

Yes. Our two-person team currently attends every Auburn booking together. The quoted price includes both of us.

What is the minimum booking?

Our minimum booking is £100. The prices on our website are starting guidelines, and we confirm a fixed quote after reviewing photographs and your requirements.

Do you charge by the hour?

No. We agree a fixed price for the work before you book. If the agreed scope stays the same, there are no surprise charges on the day.

Why do you need photographs?

They help us see the size of the space and the work involved. Send a wide view of each area, plus closer photographs of anything needing extra attention. You do not need to tidy first.

Can I enquire without sending photographs?

Yes. You can send the quote form without images or email us first. We’ll arrange how to receive the photographs we need before confirming a fixed price.

Will you share my photographs?

Quote photographs are private. The optional portfolio checkbox only lets us know you are happy to discuss photography. It does not authorise publication. We ask separately before using any before-and-after images.

What areas do you cover?

We work across Glasgow and consider surrounding areas. Send your postcode so we can confirm whether we can take on the booking.

Do I need to tidy before you arrive?

No. Tell us what you would like help with and show the space as it is. Please tell us about access difficulties or hazards beforehand so we can agree a suitable scope.

Do you bring cleaning supplies?

We plan the supplies and equipment for the agreed work. Let us know about delicate surfaces, product sensitivities or particular requirements when requesting your quote.

Can I book a regular clean?

Tell us what you have in mind. We can discuss availability and scope, with a fixed quote and a £100 minimum for each booking.

Is a preferred date a confirmed booking?

No. A quote request is an enquiry. We confirm availability, scope, price and booking arrangements with you before a booking is accepted.

Can you remove every stain or restore damaged surfaces?

Cleaning has limits. We cannot promise stain removal, repair damage or guarantee the return of a tenancy deposit. Tell us about any concerns so we can be clear about what is achievable.

Still have something to ask?

Send us a few photos and we’ll confirm the price before you book.

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